PATIENT PORTAL INSTRUCTIONS

Crystal Coast Family Practice is excited to announce our new Follow My Health Patient Portal. This is a great tool to communicate with our practice! Through this online portal, you are able to complete your request an appointment, request refill renewals, pay your bill as well as submit secure questions about your health and treatment to our dedicated staff members.

Signing up is simple.  If you have given us your e-mail address, you will receive an e-mail inviting you to register for our Secure Patient Portal.  If you have not given us your e-mail address, please call our office to provide it to us. We will update your information and add your e-mail address, which will generate an invitation to you, so you can register for this convenient service.   Once you have created an account, you will have access to the following features:
  • Appointment Requests- request an appointment with your provider online. You will enter in your preferred day and time and we will coordinate with our schedule. This allows you to schedule an appointment quickly while avoiding waiting on hold for assistance.
  • Pay My Bill Online- avoid overdue or late bills by paying your balance online at anytime. Once you have created an account, you will be able to enter your credit card information along with your patient account number to make a payment.
  • Prescription Renewal- request a refill on your current prescriptions. You will just need the basic information from your prescription label to request a renewal.
  • Ask a Question- tired of calling our office to have a simple question about your health care or concerns answered? Use this feature to securely email us any question you have about your health care or your health conditions. 

  • The following links have important information about our new Follow My Health patient portal:

    What is Follow My Health Universal Health Record?

    How do I create an account?

    Creating an account from an email invitation

    Follow My Health Terms of Use and Privacy Policy

    Video Walk-Through and User Manual

    Is my medical information secure?

    Help! I forgot my username!

    Help! I forgot my password!

    Is Follow My Health Secure?